The hotel offers amenities for your comfortable stay and unforgettable experiences
Super Comfortable Bed
“I absolutely loved the bed in my room; it was incredibly comfortable, and the linens were luxurious. It made my stay so relaxing!” view full review
Spacious Rooms
“The room I stayed in was exceptionally large, especially by New York City standards, which provided a great amount of space to move around.” view full review
Delicious Breakfast
“The breakfast offered was excellent, with a wide variety of options to choose from. It was a perfect start to my busy day in the city!” view full review
Well-Appointed Rooms
“The room was not only spotless but also beautifully designed, creating a cozy and inviting atmosphere that enhanced my stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Services
Pet amenities available
Room service
Laundry
Dry cleaning
Grocery shopping service
Welcome drink
Happy hour
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
38 West 36Th Street,
New York,
New York,
United States,
10018,
New York State
Map view
street view
38 West 36Th Street,
New York,
New York,
United States,
10018,
New York State
City landmarks
20 West 34th Street
Empire State Building
640 m
Square
Times Square
1.1
km
Landmark
Rockefeller Center
1.4
km
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
1.3
km
Park
The High Line
3.0
km
Park
Bryant Park
740 m
Church
St. Patrick's Cathedral
1.4
km
Park
Central Park
3.8
km
Museum
The Museum of Modern Art
1.3
km
Stadium
Madison Square Garden
1.0
km
405 Lexington and 42nd St.
Chrysler Building
1.1
km
Park
Washington Square Park
2.4
km
Museum
Madame Tussauds New York
930 m
Theatre
Broadway
2.2
km
Mall
Fifth Avenue
1.3
km
175 5th Ave At 23rd St.
Flatiron Building
1.3
km
Tower
Trump Tower
1.8
km
Museum
Museum of Sex
900 m
Park
Madison Square Park
1.1
km
Museum
The Metropolitan Museum of Art
3.7
km
Public Building
United Nations Headquarters
1.7
km
Museum
Intrepid Sea
2.4
km
Nearby
Library
New York Public Library
550 m
Square
Macy's
310 m
New York City
Manhattan Skyline
490 m
Square
Herald Square
310 m
Library
The Morgan Library & Museum
430 m
150 E 36th St # 158
Sniffen Court Historic District
570 m
34th Street
34th Street
480 m
Restaurants
Playwright Irish Pub
230 m
27 W 35th St
Brendan's Bar & Grill
290 m
42 W 35th St
Bubba Gump Shrimp Co
890 m
1501 Broadway Time Square
Madangsui Korean BBQ Restaurant
260 m
35 W 35th St Between West 5 Avenue East & 6 Avenue
O'Reilly's Bar & Kitchen
220 m
21 W 35th St
Barn Joo 35
270 m
34 W 35th St
Lot 15
290 m
45 W 35th St
The Liberty
180 m
29 W 35th St
Tonchin
70 m
13 W 36th St
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great location
Friendly staff
Small rooms
Limited dining choices
7.8/10
Very good
Rooms
7.5
Location
9.3
Service
8.4
Dining
6.7
Guest reviews
7.8/10
based on 27 reviews
8.7
8.7/10 based on 4616 reviews
Keith
United Kingdom,
February
2024
7.6/10
The hotel is conveniently located near Times Square and Fifth Avenue, offering easy access to various shopping and sightseeing areas. The rooms are spacious, with a cozy living area featuring a couch, but could benefit from a proper closet and a stronger disinfectant. The dining options are good, but shortages of food items can occur due to insufficient staff. The location is central yet peaceful, away from the noisy crowds, and the facilities are satisfactory.
Rooms
8.0
The rooms are spacious, with a nice 'living' area with a couch. Could improve with a proper closet and stronger disinfectant.
Service
7.0
The service was acceptable, but some delays and shortages occurred due to insufficient staff.
Location
9.0
The hotel is centrally located near Times Square, Fifth Avenue, and subway stations, making it easy to explore the city. Peaceful ambiance away from the hustle and bustle.
Dining
7.0
Dining options are good, but shortages of food items can happen due to staffing issues.
Facilities
7.0
Satisfactory facilities overall.
John
United States,
February
2024
7.4/10
The hotel's location is fantastic, close to many NYC attractions, with quiet rooms but lacking clothing storage. The service is great, but dining options are limited. The reduced breakfast could be better.
Rooms
7.0
The room, while basic and oldish, was surprisingly quiet in the midst of the bustling city. However, it lacked adequate clothing storage, more suitable for solo travelers than families.
Service
9.0
The service was excellent, with attentive staff and various convenient amenities available.
Location
10.0
The hotel's location is superb for tourists, within walking distance of major landmarks like the Empire State Building, Times Square, and the Theater District.
Dining
5.0
The dining experience was underwhelming, with limited breakfast options that were not included in the room rate. Additional charges for items like juice felt unnecessary.
Facilities
6.0
The hotel offers basic facilities, with room for improvement in the dining options and room size for guests.
David
United Kingdom,
February
2024
6.4/10
Upon arrival, we faced a delay as our room was not ready until 4pm. The room was on a lower floor and was too warm, making it uncomfortable to stay in. The hotel's location was convenient, with easy access to various attractions and restaurants, although the room lacked proper ventilation.
Rooms
5.0
Our room was not ready for us to check into at 3:00, on one of the lower floors and over-heated without the ability to cool it down.
Service
6.0
Location
8.0
The hotel's location was great, offering proximity to key attractions and dining options.
Dining
6.0
The dining experience was average, with routine food offerings provided through booking via the site.
Facilities
7.0
There were no comments regarding the facilities available at the hotel.
Richard
United States,
January
2024
9.0/10
I have to say, the hotel was really a gem in terms of location and overall experience. It offers a pleasant stay with clean and comfortable rooms, along with exceptionally friendly staff. While there are some areas to improve like the dining choices, the well-maintained pool area and the value for money make up for it.
Rooms
8.0
The rooms are small but perfectly functional, clean, and comfortable, equipped with everything you might need for a cozy stay.
Service
9.0
The service here was top-notch, with attentive staff ready to assist with any request.
Location
10.0
I couldn't ask for a better location; it's really central for exploring Manhattan and conveniently close to various sights and public transportation options.
Dining
9.0
The dining experience was delightful, offering a variety of options to please everyone's palate.
Facilities
9.0
The facilities are on point, catering to all your needs during your stay.
Paul
United Kingdom,
December
2023
8.4/10
I had a great stay at this hotel in the heart of New York City. The rooms were small but very comfortable, and the separation between the beds was perfect for privacy from the kids. The location couldn't be better, within walking distance of top tourist attractions like the Empire State Building and Times Square.
Rooms
8.0
The rooms, although not city view, were very comfortable with a nice separation between the beds for privacy.
Service
9.0
The service was excellent, with convenient amenities like room service and laundry available.
Location
10.0
The hotel's location in the middle of Manhattan near Times Square and Penn Station was super convenient for exploring the city and catching trains.
Dining
7.0
Although there wasn't an on-site restaurant, I found a great cafe nearby for meals. Basic oatmeal provided was a nice touch.
Facilities
8.0
The facilities were well-maintained, and the cleanliness of the rooms was impressive.
Peter
United Kingdom,
December
2023
8.4/10
The hotel is in a perfect NYC location, ideal for exploring Manhattan, and conveniently close to major attractions. The rooms were suitable for our family of four, although breakfast included may not be worth it. The service was top-notch, offering various amenities. The dining options were decent but with room for improvement.
Rooms
8.0
The rooms were perfect for our family of four, facing the Empire State Building.
Service
9.0
The service was excellent, offering room service, laundry, and more.
Location
10.0
The location is wonderful for exploring Manhattan, adjacent to restaurants and stores.
Dining
7.0
The dining options included were decent, but with room for improvement in taste and variety.
Facilities
8.0
The facilities provided were adequate for a hotel in this NYC location.
Jennifer
United Kingdom,
November
2023
8.0/10
The hotel rooms were an excellent size, had everything we needed and more, and were good in proportions; not too small, not huge. The location was amazing, within walking distance to major attractions and services. The dining experience was basic with limited options, and some inconveniences with beverages. Overall, a comfortable stay with great convenience.
Rooms
8.0
The rooms were a nice size and very clean, considering how small rooms are in New York.
Service
9.0
The service was fantastic, with various amenities provided.
Location
9.0
The location was fantastic and within walking distance to most places.
Dining
6.0
The dining experience was basic and the same every day, with a few limitations.
Facilities
8.0
The facilities were convenient and accommodating for a family of four.
John
United Kingdom,
November
2023
8.6/10
I had a wonderful stay at this hotel. The room was very nice, clean, and spacious with a handy kitchenette for dining in. The impeccable cleanliness and extremely comfortable beds made our stay very enjoyable. However, the dining options were basic, and the price could be better.
Rooms
9.0
The room was very nice, clean, and big with a small kitchenette that was very handy for dining in. Impeccably clean and extremely comfortable beds.
Service
8.0
The service was excellent, with friendly staff and room service available.
Location
10.0
The location is perfect, close to 34th St, Times Square, and Fifth Avenue, with easy access to major attractions and subway stations. Couldn't fault the hotel at all.
Dining
7.0
The dining was better than expected with great mugs of coffee, though basic for the price. However, plenty of nearby dining options available.
Facilities
9.0
The hotel facilities were great, including a nice restaurant, making it suitable for families and offering a quiet atmosphere despite the central location.
Carl
United Kingdom,
October
2023
7.8/10
The hotel has a convenient location for accessing key sites in the city and offers decent room space for basic needs, although improvements could be made for better storage options. It works well for those looking for a functional room rather than extra space. The access to theaters and shopping is a plus, although some may find the lack of wardrobe space a downside.
Rooms
7.0
The rooms are nice if you need a place to store your jacket or bag, but could benefit from better wardrobe space.
Service
8.0
The service provided, including room service and laundry, is efficient and helpful.
Location
9.0
The hotel's central location makes it easy to reach many attractions on foot, which is very convenient for travelers.
Dining
7.0
The dining options are satisfactory, but improvements could be made such as an earlier start time on weekends.
Facilities
8.0
The hotel offers standard facilities that cater to basic needs, ensuring a comfortable stay.
Charlotte
United States,
October
2023
6.8/10
The hotel has a great location, making it super convenient to come and go, with good room sizes, decent breakfast, and amazing value for money for NYC. However, the rooms were very small and lacked facilities for early check-in, and the front desk staff didn't seem very interested in customers.
Rooms
5.0
The rooms were very small, which could be a letdown, especially when using the bar facilities or if you wanted to use the toilets instead of going up to your room.
Service
7.0
The staff provided good service, but there was room for improvement in terms of customer engagement.
Location
9.0
The hotel's location couldn't be better, providing easy access to some of the best tourist attractions like the Empire State Building, Times Square, Madame Tussaud's, and JP Morgan's Library within a few minutes' walk.
Dining
6.0
The dining choices were limited and seemed overpriced for what was offered, but the staff were friendly and helpful.
Facilities
The facilities were lacking in some aspects, particularly the small bonus area in the rooms, but the friendly staff made up for it.
Great location
Small rooms
William
United Kingdom,
September
2023
8.0/10
I was thrilled with the incredible views of the Empire State Building, even though my room was on a lower floor facing a building wall, which surprisingly kept the noise at bay. The rooms were well-equipped with everything I needed, although not as high up as I hoped.
Rooms
8.0
The rooms were well-equipped with a microwave, sink, tea/coffee facilities, in-room safe, bath and shower. The views of the Empire State Building were amazing, but being on a lower floor facing a building wall was a bit disappointing.
Service
9.0
The service was top-notch, with fantastic room service and laundry options available. The staff was attentive and friendly.
Location
9.0
The location was the initial draw for me, being close to major landmarks and subway lines. The proximity to Times Square, Bryant Park, and Fifth Avenue made exploring the area convenient.
Dining
7.0
The dining experience was good, with plenty of food available, although it tended to be the same every day. The Spanish dishes were a nice touch.
Facilities
7.0
The facilities were satisfactory, with ample options available. The view from the hotel was pleasant, although not as high up as anticipated.
Amazing Views
Lower Floor View
Ernest
United Kingdom,
September
2023
8.2/10
The hotel is superbly located near Times Square yet nestled in a quiet area, making it convenient to access all of Manhattan. The rooms, while a bit tight on storage space, offer a cozy stay at this great hotel.
Rooms
8.0
The rooms were tight on space with limited storage but still provided a cozy stay.
Service
9.0
The service was top-notch, with friendly staff catering to all needs.
Location
9.0
The location was superb, near Times Square but in a peaceful setting, allowing for easy exploration of Manhattan.
Dining
7.0
The dining included basic options but overall satisfactory for a quick bite.
Facilities
8.0
The facilities were adequate for a comfortable stay, offering all necessary amenities.
Wilfrid
United Kingdom,
September
2023
9.0/10
My stay at the hotel was absolutely wonderful. The rooms were nice, cozy, and very private, with plenty of space and excellent amenities. The service was top-notch, offering various convenient options to make my stay enjoyable. The location was ideal, making it easy to access various sites and services. The dining experience exceeded my expectations, with mouth-watering dishes available. Overall, a great value for the money with fantastic facilities.
Rooms
9.0
The rooms were spacious and well-equipped with everything I needed for a comfortable stay.
Service
9.0
The service was exceptional, offering a range of convenient amenities and assistance.
Location
10.0
The hotel's location was fantastic, allowing easy access to nearby attractions and services.
Dining
8.0
The dining experience was better than I expected, with great options and delicious coffee.
Facilities
9.0
The hotel offered excellent facilities that enhanced my overall experience.
Craig
United Kingdom,
September
2023
7.4/10
I found the hotel to be fantastic as it's superbly located with major attractions right on the doorstep. The rooms, while a bit on the smaller side, were clean and comfortable, though lacking in storage space. The service was top-notch, and the location couldn't be more central. However, the dining options were a bit pricey and not up to par with the surrounding hotels.
Rooms
7.0
The rooms were tight on space with very little storage, but clean and comfortable overall.
Service
9.0
The service was excellent, especially for late check-out guests.
Location
10.0
The location was superb, with all major attractions at the doorstep.
Dining
6.0
The dining was a bit pricey and didn't meet expectations compared to other hotels in the area.
Facilities
5.0
The hotel lacked a bar and restaurant, which was disappointing.
Great location
Tight on space
Kate
United Kingdom,
September
2023
7.0/10
The hotel had a tiny room but cleverly used the space, with a surprisingly spacious bathroom. The service was exceptional, offering room service and laundry options. The location was fantastic, near major attractions in Mid-town and within walking distance to many spots. The dining options were basic and limited in variety. Overall, a decent stay with some minor drawbacks.
Rooms
7.0
The room was small but well-organized, and the bathroom was surprisingly spacious.
Service
9.0
The service was exceptional, providing room service and laundry options.
Location
8.0
The hotel's location was fantastic, within walking distance to major Mid-town attractions.
Dining
5.0
The dining options were basic and lacked variety.
Facilities
6.0
The facilities were adequate, nothing extraordinary.
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